Descrizione
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One of the most widely used techniques within human resource assessment contexts is the simulation. Simulation allows the candidate to be engaged in a job that presents the same stimuli and problems that he would find in reality. The in-basket exercise, a paper-and-pencil measure of administrative ability, is an assessment technique. The term “in-basket” refers to the “inbox” of e-mail. It is some sort of individual role-playing, in which a series of operational decision-making problems are simulated in a very realistic way. The in-basket exercise consists of a stack of letters, memos, reports and related materials that are presumed to have accumulated in the in-basket of a manager. The participant is directed to deal with the materials as if he or she were actually on the job as the manager.
The simulation must take place in a limited time, and the candidate must know how long it will be. Generally, the time allowed for the exercise is less than what would be necessary to deal with the amount of information received. However, it represents an important tool to identify organizational skills and ability to cope with emergencies.
Scenario
The Yuppi! S.p.A., is a company born mainly as a search engine, becoming later a world leader in the IT sector. Now it has launched a new business, the modular smartphones. la cui ideazione. However, the invention of these devices is claimed by a particularly eccentric professor. In addition to allegations of plagiarism, the company risks losing its largest financier, due to protests from environmentalists. Finally, quarrels between researchers and programmers jeopardize the launch of the product.
| Purpose | Soft skills assessment |
| Context | Assessment and Development Center – individual or collective |
| Age/target | Manager, middle manager |
| Administration | Individual (paper-and-pencil) |
| Setting | Room |
| Difficulty Level | Mid to high |
| Timing | Total time: 100 minutes First exercise: 60 minutes Second exercise: 30 minutes Third exercise: 10 minutes |
| Skills measured | Analysis, Communication, Decision making, Innovation, Leadership/Coaching, Goal orientation, Planning and Control, Programming and Time management, Global view |